Services We Offer

• IT & IS Consulting
• Virtual CIO Services
• Managed Services

MJB Technology Solutions works with your management team to understand your business and technology challenges and develop proactive technology solutions that support the strategic direction of your organization.

We work directly with the people impacted to develop the processes necessary to support each solution. We take the time to understand your business, resources and budget constraints as we develop solutions. We take a pragmatic approach using technology to solve business problems. We move beyond computer break/fix and provide small and medium sized business technology consulting services.

We start by assessing your current environment. The Assessment covers several areas including Disaster Recovery Planning, Software Licensing, Software and Line of Business Applications, System Reliability and Availability, Remote Capability, Network Infrastructure, Anti-Virus and pending Business and Technology Projects. We will develop recommendations according to your needs and suggest solutions based on industry best practices drawn from our 25 years of experience leading and planning technology solutions to solve business problems.

Contact us today to schedule a Business and Technology Assessment. Let MJB Technology Solutions be your valued business and technology advisor and provide you with ePeace of Mind™.

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IT & IS Consulting
Managing your technology projects so you don't have to

MJB Technology Solutions is a single-source virtual IS Department for small and medium sized businesses. We work with organizations to address short-term or tactical technology goals. We can assist with the following:

• Database Solutions and Report Writing
• Technology demands are beyond capacity
• Part time or no IS/IT Staff
• Technology solutions beyond computer break/fix
• Technology is part of your company’s strategic plan or advantage
• Current systems are outdated
• Leverage technology to improve efficiency and effectiveness
• Disaster Planning
• Effective backup strategy
• Viruses and confidentiality of your data
• Software Licensing concerns
• Technical Asset Management
• Document Management

IT & IS consulting services available by the project, hour or day.

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Virtual CIO Services
Helping you align your technology with your business strategy

Virtual CIO services can be provided on a set schedule or on an as needed basis, providing your business with the type of IS consulting that is typically reserved and budgeted for by large companies. If technology is a fundamental component of your organizational plan for success, we can provide the following services:

• Business Continuity/Business Recovery – Planning and Testing
• Strategic Technology Assessment and Planning
• Software Licensing Compliance
• ITIL (IT Infrastructure Library - industry best practices)
• ISO 9000 – develop policies, systems and processes
• SAS70 – identify control objectives and establish supporting processes
• Technology Budgetary Planning
• Technology Vendor Management including establishing Service Level Agreements (SLA’s) with key vendors
• Establish technology and information management strategy to meet business requirements.
• Provide practical and strategic guidance to the company leadership team in all areas relating to the use of technology.
• Direct the acquisition and development of business applications to increase end user productivity and improve technical proficiency within the organization.
• Interact with business unit leaders to ensure a coordinated, cost-effective and integrated approach to the implementation of technology.
• Network and Systems Diagramming
• Process Flows
• Process Automation and Re-engineering
• Imaging Solutions
• Technical Project Management
• Develop RFP / RFQ’s and work with vendors through the bidding and implementation process
• Establish procedures, hire and train Technical Staff

Three Virtual CIO Services plans are available and designed to align with your business needs:

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Managed Services
Managing your systems, network and technology for you

Managed services from MJB Technology Solutions includes access to a 24x7 data center and network operations center to provide your organization with a world class network and support infrastructure. We'll manage your technology, so you can focus on your business.

• Laptop/Desktop Management
  
  
• Deploy patches and update virus definitions.
• Perform desktop tunings: Defrag, Scandisk and Paging File optimizations
• Deploy updates to software and service packs
• Support Microsoft off the shelf products and third-party applications
• Extend end-user technical support


• Server and Network Management
  
  
• Support and proactively maintain Windows NT/2000/2003 Servers
• Troubleshoot alerts that arise while monitoring systems
• Check for viruses and monitor event logs to identify and troubleshoot problems
• Check and patch security holes and verify data backup
• Manage supported hubs, switches and other network devices


• Security Patch Management
  
  
• Maintain and troubleshoot firewalls proactively
• Maintain logs of intrusion attempts from outside influences
• Filter for bugs, Spyware, Malware and other threats
• Monitor e-mails for spam and viruses before they can affect the system

Managed Services pricing is based on the type and level of service selected. Please contact us for an assessment.

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